Shipping Policy
At NovaRushShop, we are committed to delivering your orders as quickly and safely as possible.
Processing Time
Orders are typically processed within 1–5 business days after payment confirmation.
During periods of high demand, processing times may be slightly extended.
Shipping Time
Estimated shipping times vary depending on your location:
- United States: 7–15 business days
- International Orders: 7–20 business days
Please note that shipping times are estimates and may vary due to customs, carrier delays, weather conditions, or high seasonal demand.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Tracking information may take 2–5 business days to update.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
We may also offer free shipping promotions on selected products or orders.
Delayed or Lost Packages
If your package is delayed, please allow additional time for the carrier to complete delivery.
If your order appears lost or has not arrived within a reasonable timeframe, contact our support team at:
novarush.col@gmail.com
Incorrect Address
Customers are responsible for providing accurate shipping information.
NovaRushShop is not responsible for orders shipped to incorrectly provided addresses.
Customs & Import Taxes
International customers may be responsible for customs duties, taxes, or import fees depending on their country’s regulations.
These charges are not controlled by NovaRushShop and are the responsibility of the customer.
Contact Us
If you have any questions regarding shipping, feel free to contact us at:
novarush.col@gmail.com